Friday 30 June 2017

#SproutChat Calendar: Upcoming Topics for July 2017

Summer’s flying by, but you don’t want to miss this mid-year opportunity to brush up on your social knowledge. This July we’ll be covering a huge range of topics from customer service to resources for boosting your brand.

See a topic that interests you? Use the “add to calendar” button for a calendar reminder.

Wednesday, July 5: How to Use Bots for Social Customer Service

Bots and customer service can go hand in hand these days. Automation is on the rise and consumers are expecting social customer service to always be on. This week we’ll be joined by Sprout All Star, Taylor Hall of GVC Mortgage to discuss bots and how to effectively set them up for your brand.

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Wednesday, July 12: Branding Your Business on Social Media

Launching a business is a huge undertaking. Now that you’re over that hurdle, how do you brand your business on social media? CMO of Post Planner and Sprout All Star Elite, Rebekah Radice, joins us in this week’s chat to share her insights on social branding.

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Wednesday, July 19: How Digital Conferences Can Boost Your Career

Social media is a constantly and rapidly evolving practice, so what’s the best way to stay on top of new trends? How can you take advantage of these trends on a small budget? Learn about how digital conferences help you toward learning more, networking more and boosting your career.

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Wednesday, July 26: Creating Content to Impress Your Clients and Drive Results

When you’re working in an agency, it’s not just the clients that you’re dealing with. Content creation means collaborating across multiple teams to deliver the best results. This week we’ll be chatting about best practices for cross-functional collaboration and developing content.

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This post #SproutChat Calendar: Upcoming Topics for July 2017 originally appeared on Sprout Social.



source https://sproutsocial.com/insights/sproutchat-calendar-july-2017/

#SproutChat Recap: Launching an Influencer Marketing Program

To drive awareness and expose new audiences to your brand, influencer marketing can help you build valuable relationships with consumers across social platforms. But how do you identify an influencer? Determining who the best advocates are for your organization and mapping out a plan that ensures all involved will benefit can be a challenge.

In this week’s #SproutChat we were joined by Sprout All Star, Adam Buchanan of Experticity to discuss the ins and outs of launching an influencer program. We touched on how to identify influencers, how gauge if a program is successful and if compensation should be involved.

An Engaged Audience is Best

Shape your influencer marketing program around engaged followers with established communities. Tap into subject matter experts who bring your brand into conversation.

Focus on the Relationship Before Payment

Compensation for influencers doesn’t necessarily mean cash payment. Rewards can look like VIP access to events or advanced insight into product launches and features. Since you’re already working with an engaged brand advocate and taking the steps to foster that relationship they may be more likely to spread the word about your brand without payment.

Tap Into People who are Already Showing Your Brand Love

Identify audience members that are constantly engaging with your social presence, these are your brand advocates. Monitor mentions and take advantage of reports in the Sprout platform to discover your most interactive customers.

Align Business Goals to Influencer Program Goals

When launching your influencer program make sure that your building something that aligns with overall business goals. Goals can vary from boosting engagement to conversion to sales. Either way, be sure to use the program to track progress and inform strategy throughout.

We’ll be back next week with Sprout All Star, Taylor Hall of GVC Mortgage to discuss social customer service and bots. Until then join our Facebook community to connect with other folks in the industry.

This post #SproutChat Recap: Launching an Influencer Marketing Program originally appeared on Sprout Social.



source https://sproutsocial.com/insights/launching-influencer-marketing-program/

Wednesday 28 June 2017

7 Tips to Score More Clicks Without Clickbait Headlines

Macro vs. Micro Influencers What Is Best For Small Businesses

One of the biggest issues when starting an influencer marketing campaign, is finding the right influencers to reach out to. The temptation, in many cases, is to go for the big guns, as they have the biggest audiences and the most influence; but what if you could use smaller influencers, micro-influencers to boost your results?

What if you could actually get better result by using micro-influencers?

In this blog, we’re going to compare the two to find out which one is best for small businesses and entrepreneurs: micro-influencers or macro influencers?

Making the case for macro-influencers

Macro-influencers, are almost celebrities in their own right. They might not walk red carpets (too often) or find themselves trying to dodge paparazzi on a daily basis, but they have a huge following and are very well-known in their respective niches.

These types of social influencers can have as many as millions of fans and followers on social media and their blogs and websites, in many cases they are even best-selling authors, which helps them become thought leaders in their industries.

Because of this, having the support of a hugely popular influencer can bring in amazing results for your business; you will be able to reach an audience of hundreds of thousands, if not millions of people, especially when considering shares and retweets.

This could do wonders for your brand awareness and for your sales and overall ROI. Not to mention, it can also mean a big boost in traffic, in engagement, as well as in conversions. But, it’s not all sunshine and roses; there are some downsides to working with these massively influential people.

Macro-influencers: the downsides

One of the biggest issues with using macro-influencers is that they are not exactly accessible to just anyone. Some of them have become huge stars with very big followings.

And once they get to this point, they’re much more likely to partner up with big, world-known brands, rather than a start-up or small business. 

Look at Shaun McBride, most famously known as Shonduras. As one of the first ever viral Snapchat stars and social influencers, he’s amassed a huge following in just a few years, leading to branded merchandise and branded content, keynote speaking gigs and more.

He’s gotten to the point where he actually has fans that find out where he’s filming to come see him in action. Put simply, he’s a social media superstar.

Of course, brands have taken notice of his success and have jumped in to collaborate with him; to give you an idea, some of the biggest names in his list of clients are Disney and Taco Bell.

These types of big social influencers are largely inaccessible to smaller brands that don’t have a big marketing budget.

Another downside of using macro-influencers is that, because of the fact that they have so many fans and followers, they won’t be as targeted.

The more followers someone has, the more likely it is that a big chunk of them will be following simply because they’re famous.

Plus, the bigger an influencer gets, the less likely it is that they will actually have the time to engage with their fans.

Macro-influencers: the verdict

Even with their downsides, macro-influencers can help you achieve amazing results, in very little time. With the right influencer, you could reach an impressive amount of people, but, it will also cost you quite a bit.

As a small business or entrepreneur, these huge influencers are largely out of reach; not to worry, though, as you can achieve a lot by using smaller influencers, at a fraction of the price.

Making the case for micro-influencers

When considering micro-influencers, the first instinct is to think that because of their much smaller audience, that makes them less valuable. However, that could not be further from the truth. In fact, their smaller audience can actually work to your advantage, as I’ll attempt to explain in a bit.

One of the biggest draws to using micro-influencers is they are much more accessible than the big names, both because they’re easier to reach and because they are much cheaper to employ. Some of the biggest names in social media are rumoured to be paid as much as $100,000 for a single post and Instagram model celebrities are paid, on average, over $1,200 per post. And these numbers only seem to keep growing.

Micro-influencers are incomparably cheaper, while also bringing to the table a host of other useful benefits.
I mentioned earlier how a smaller audience can actually work to your advantage; there’s a few big reasons for that.

One of the reasons is that when an influencer has a smaller following, then it’s much more likely to be highly targeted.

A big influencer, with millions of people following them, will most likely have followers from all walks of life, with different interests, different passions.

Just look at someone like Pewdiedie, one of the biggest vloggers online. With over 54 million subscribers on YouTube, there’s little chance that they would all be part of the same target audience.

In fact, I would go so far as to say that not all of his subscribers are even gamers, but when someone is this famous and popular, people will flock to them for that reason. It doesn’t mean they’ll actually engage with the influencer, or that they’ll even see their content regularly.

An influencer with a much smaller audience of say, thousands of followers, stands a much better chance of being highly targeted. Just like Pewdiedie probably only had predominantly hard-core gamers in his audience when he first started.

Another advantage of having a smaller audience as an influencer is that it also usually means more engagement. After all, it’s much easier to interact with your audience when you’re not overwhelmed by millions of people asking for your attention. But, it’s not just the influencer that engages more with their audience; even their audience tends to engage with them more.

For example, a study on Instagram influencers found that, surprisingly, Instagram users with less than 1,000 followers received likes on their posts 8% of the time, while influencers with 10 million followers and up only received likes 1.6% of the time. In fact, once an influencer gets to over 10k followers, their like rate starts dropping rapidly.

That’s one of the paradoxes of influencer marketing; a small influencer can be just as effective as a big one, depending on the engagement rate. That’s why, whenever you research influencers this should be one of the most important metrics you check: how engaged is their audience?

How engaged is the influencer? A person can have a million followers, but if no one’s interacting, it really won’t make any difference.

Micro-influencers: the verdict

Micro-influencers can be just as effective as macro-influencers; in fact, I would go so far as to say that they can make even more of an impact when you’re using the right people.

The big difference in approach is that with micro-influencers, you need to use more than one, which can be more time-consuming; that being said, it would still be much cheaper than using a macro-influencer with millions of followers.

For small businesses and entrepreneurs, this can make a huge difference, which makes smaller influencers a much more appropriate option.

How to find relevant micro-influencers for your influencer marketing campaign

As I mentioned earlier, one of the most important factors when researching micro-influencers, or influencers of any size, really, is to check that they get enough engagement. Their audience size doesn’t really matter if they aren’t actively engaging and interacting with them.

Truth be told, a person doesn’t hold influence just because they have a lot of followers; they hold influence when they can clearly get their audience to take action.

To find appropriate influencers, you can start by looking at your own followers. Tools like Agorapulse, for example, will analyse your followers to find any users that were retweeted more than 20 times in the past 30 days and will order them in order of their success and the engagement they get.

If you find any influencers already following you, these should be your first stop, as you already have an ‘in’ with them.

Next, to find more appropriate influencers, you can use a tool like Buzzsumo or Ninja Outreach to search for more.
With Ninja Outreach, for example, you can search for both Twitter and Instagram influencers, and filter them by follower count so that you can choose the audience size you want.

Furthermore, you can also check other stats, such as number of shares per post to help you determine whether they are also getting engagement.

If you want to search for other types of influencers, such as journalists, companies and even regular people, you can use a tool like Buzzsumo, where you can filter your results by type of influencer, choose a certain location and you can also sort them by retweet and reply ratio and other useful metrics:

Conclusion

For a small business or entrepreneur, using macro-influencers is most likely completely out of their budget. Thankfully, though, micro-influencers can be just as effective as a promotional tool. What do you think, who wins in the battle of micro vs. macro influencers?

The post Macro vs. Micro Influencers What Is Best For Small Businesses appeared first on Ninja Outreach.



source https://ninjaoutreach.com/macro-vs-micro-influencers/

Friday 23 June 2017

#SproutChat Recap: Growing Your Audience From the Ground Up

Building up a social audience from scratch can feel daunting. It takes patience, but working through best practices can save you a lot of time and effort.

In this week’s #SproutChat, Sprout All Star and WhiskerCloud CEO, Adam Greenbaum joined to discuss his tips for growing your audience on social from the ground up, the resources you need to get started and the importance of social media etiquette.

Consistency & Engagement are Key

Make sure you’re posting consistent and relevant content. You’ll want to maintain consistency in your engagement strategy and stray away from over-selling yourself. Create genuine dialog with your audience for lasting results.

Follow Social Media Etiquette

Keep the basics of social media etiquette in mind when you’re tying to build your following. Your audience has a keen sense of what’s inauthentic and over-selling your brand or using auto DMs are easy to see through.

Spend Time on Platforms Where your Audience Lives

Before you start expanding your following, take time to think about your business goals. Each channel has unique benefits, so focus on the platforms that your audience spends the most time on and aligns most with your brand.

Tap Into Communities to Broaden Your Audience

Explore relevant groups or communities on LinkedIn and Facebook or specific hashtags on Instagram and Twitter to network with others in your industry. These communities will be a great starting point to grow your audience and you’ll begin to broaden your reach from there.

See you next week, June 28 at 2 p.m. CDT to discuss influencer marketing with Sprout All Star, Adam Buchanan of Experticity. Until then, network in our Facebook community and to let us know of any other social media marketing topics on your mind.

This post #SproutChat Recap: Growing Your Audience From the Ground Up originally appeared on Sprout Social.



source https://sproutsocial.com/insights/growing-your-audience/

Thursday 22 June 2017

How to Improve Your Link Outreach Success Rate

Guest blogging is a time-honored tradition on the Internet and it’s been a great way to acquire inbound links since the time links became important to SEO.

When Google came down hard on links from content farms and other spammy sources with a combination of algorithm updates and a wave of manual actions, guest blogging became the go-to method for link builders around the world.

Thanks to its relative ease and scalability, guest posting remains the preferred tactic for link acquisition despite Matt Cutts’ statements about it a few years back.

However, that doesn’t mean guest posting is immune to the law of diminishing returns. When you have thousands of link builders from all over the planet constantly contacting webmasters for guest posting opportunities, the landscape is bound to change over time.

Site owners now realize that they’re being targeted for links and not for editorial reasons. As a result, a lot of high-authority sites have adapted to the situation by making guest posting guidelines more stringent.

In some cases, site owners take advantage of the status quo by agreeing to receive payments in exchange for guest posting opportunities.

In this post, we’ll take a look at the reasons why a lot of outreach campaigns have low success rates. We’ll also discuss how you can significantly improve your chances of securing guest posting opportunities without using fancy-schamncy techniques and expensive tools.

In our experience, successful outreach for high-authority sites begins with the development of better content ideas.

Quick Backstory

Let’s start with a disclaimer: there’s really no rocket science involved in our agency’s link building process. If anything, we tend to stick more to the fundamental practices of SEO.

However, we do take pride in polishing every aspect of our process to make it as effective as some of the more advanced tactics out there.

This applies to the fiber of our operations and that includes the conceptualization of topics we propose to outreach targets.

The idea hit us in 2015 when I pitched to speak at SMX West in San Jose. This is one of the world’s most prolific SEO events and being selected is notoriously difficult.

The organizers would open up some sessions for speaker pitches and provide overviews of what each one will be about. Aspiring speakers can then craft specific topics based on the overviews and submit a form with details on how their presentations would go.

I believe a big reason why I got in was the topic I chose. The session’s title was Creating Dazzling Content & Ensuring It’s Seen: Step By Step From The Audit To Analytics.

Obviously, this was a content marketing session and I anticipated that most pitches would focus on the content creation and promotion aspects of it.

Those are sexier facets of content marketing and most people know a thing or two about them, making them easier to prepare a pitch for.

What most people probably didn’t pay attention to was the fact that the theme says from audit to analytics towards the end. If you’ve been doing SEO for a while now, you’ll know that analytics isn’t necessarily the easiest thing to talk about.

That goes double for conferences: people tend to space out when a speaker starts talking about numbers. Being aware of that gave me exactly the opening I needed: I knew that if I pitched to talk about the analytics of content marketing, my entry would instantly stand out and it would be met with little to no resistance.

Analytics is something that few marketers specialize in and the number of people who can talk about content analytics comfortably is even fewer.

When the crowd zigs, you should zag.

A couple of weeks after sending in my pitch, I got this email and the rest was history:

Received outreach email

Being a hipster with topics worked out so well that we started applying it to our outreach operations. These days, we no longer send out generic, template-based messages that get tagged by spam filters or get ignored by webmasters who’ve seen a few too many guest posting requests.

We do our best to submit topics that suit the target sites well, yet the webmasters have never seen before. As we got more comfortable with that, we noticed that our outreach success rate increased to better than 50% in some campaigns.

What You’ll Need

Achieving better-than-average outreach success requires better-than-average resources at your disposal. Here’s what you need to have if you’re serious at significantly improving your outreach batting average:

  • A Subject Matter Expert – This is your most crucial resource. This could be the writer himself or an industry insider acting as a consultant. The subject matter expert’s job is to identify content gaps within a target site and come up with ideas that would resonate with the webmaster.
  • SEOQuake – Great, free tool for exporting SERPs to a CSV file.
  • Microsoft Excel – For opening and organizing link prospects.
  • NetPeak Checker – For bulk-checking domain authority and another link KPIs.
  • Basic knowledge of Google search operators – For finding relevant sites that are likely to let you guest post. It also helps check your prospect shortlist’s content library, allowing you to figure out what topics they haven’t written about yet.

You can sub out NetPeak with pretty much any link intelligence tool or an aggregator of several tools. We just happen to think it’s the most convenient to use.

The same goes for SEOQuake. Other tools can be used to export search results and their corresponding metrics, so feel free to use another tool if you’re not a fan.

The Link Prospecting Process

If you already have an efficient process for finding dozens - if not hundreds - of qualified link prospects, feel free to skip this section. If you’re still refining your tactics for finding contextually relevant sites with good degrees of authority and willingness to accommodate guest posters, feel free to follow these simple steps:

1. Go to Google Search Settings and set it to never display instant results. Then, set the number of search results per page to 100.

2. Go back to normal Google Search and type one of these special queries (search operators):

  • Intitle:[keyword] “guest post”
  • Intitle:[keyword] “write for us”
  • “keyword” “guest post”
  • “keyword” “guest author”
  • “keyword” “become an author”
  • keyword” “become an contributor”

If you’re not familiar with how search operators work, they’re basically filters within queries to narrow down the results you get. The operator intitle basically tells Google that the keyword accompanying it must be present in the title tags of the results it displays.

The words in quotation marks, on the other hand, signify that the search results shown should only point to pages that mention that combination of terms in that specific order.

3. The SERP should yield 100 listings – or less if there aren’t enough in Google’s index which suits the specifications of the search operator.

4. If you’ve installed SEOQuake in your browser, you’ll see that the organic listings will have their ranking numbers affixed to them. You’ll also see a few new options on Google at the top left section. One of them will say “Export to CSV.” Hit that one and save the data.

5. Open the file with Excel. Right now, all the data in each row will be in one cell like this:

google excel file

6. To address this, highlight column A and go to Excel’s Data tab.
7. Click on Text to Column. Choose Delimited, then, choose Semicolon in the next page.

8. Click Finish and the data should now be arranged neatly into separate columns.

9. You can now extract all the URLs and check their respective domain authorities with NetPeak or other tools. In our agency, we usually target sites that have Das of 25 or higher. However, you can go for sites with lower DAs as long as they have legitimate followings and strong Alexa numbers.

10. Sort the URLs according to DA. Remove the ones that fall below your minimum requirements.

11. Manually check each site that remains in your list for duplication or signs of being spammy. You can also check if they’ve possibly been penalized with tools like SEMRush which will give you ideas on whether they’ve lost significant organic traffic recently or not.

12. Once you have your final list, go to each one and check the requirements for guest posting and the site’s editorial guidelines. You’ll want to add a column in your Excel sheet with notes on what each one specifically requires.

Once you have your shortlist, it’s time to start crafting topics that will catch the webmasters’ respective attentions.

Crafting Topics and Identifying Content Gaps

Most link builders will approach webmasters with a list of topics that have direct contextual relevance to the keywords they’re optimizing for. While this is generally a good idea, a better way to go about it would be to create the topics after you’ve studied the prospect site closely.

Trying to scale and automate your outreach campaign too much usually leads to the following flaws which kill your success rate:

  • The topic has already been written about
  • The outreach email did not reflect adherence the webmaster’s guest posting guidelines
  • The email looks like it was blasted to dozens, if not hundreds, of prospect sites
  • The email is too long and poorly written eliciting TL:DR responses from recipients

To avoid these scenarios, we follow this protocol when crafting topics and reaching out to webmasters:

1. List Your Target Keywords

List about five target keywords that bear strong relevance to your site’s own content themes. You can include your main target keyword, but make sure to include very specific terms that are inherent in that niche. Make sure the keywords are distinct from each other and not just permutations of the same phrase.

For instance, if you’re building links for an SEO agency, your list might include the following terms:

  • SEO
  • Link building
  • Technical SEO
  • Local SEO
  • Web analytics

Notice that only the first one is directly about general SEO. The succeeding four are keywords that pertain to subtopics under the SEO umbrella.

These keywords will be the basis for the article ideas you’ll be formulating. The ideas will depend on the results you get from step 2.

2. See What’s Been Written

Use the site:www.example.com “keyword” search operator to see what articles have already been written in the prospect site about your desired keywords.

Let’s say you wanted to guest post on Convince & Convert, a popular digital marketing website with a blog that’s well-respected throughout the world – and a domain authority of 76.

An SEO agency’s site will receive quite a boost with a link from them, but you’ll have to pique their interest with your topics before they grant you the privilege of guest posting. If you offer to write about something they haven’t covered yet, you’ll greatly increase your chances.

As seen in the screenshot below, trying to land a guest posting gig with a general SEO topic won’t be easy as there’s been a fair bit of buildup for this topic over time. Using the search operator site:www.convinceandconvert.com “SEO,” we can see what the site has already covered:

As mentioned earlier, the key is to zig when everyone zags. As every other guest poster tries to pitch general SEO topics, you can pitch about more specific things such as link building and analytics. Let’s put that theory to the test by applying the same search operator to more specific keywords:

Using site:convinceandconvert.com “link building”

Notice that only the first and third results are directly about link building. The other articles mention it, but are not directly about it. This is where your subject matter expert comes in . You can show him the results and he can come up with a topic that’s distinct yet complementary to what’s already there.

When you use the site:example.com “keyword” search operator, you’ll be able to determine whether or not the target site is willing to host an article about your keyword.

In this case, there are pre-existing articles on link building, so it would be logical to assume they’ll allow more guest posts about it. The search operator also allows you to see what’s been written so you can avoid being redundant to what’s already there.

Here’s another example: the site SmashingMagazine.com has a DA of 88 and is generally about web design and development with an emphasis on UX.

If you’re building links for an SEO agency’s site, you’d love to guest post on a site like this because of its topical relevance, very high DA and the exposure to its robust audience. Let’s try a head-on approach and see what comes up when you run a site:smashingmagazine.com “SEO” query:

Notice how the first page is a mix of listings that talk about general SEO topics, technical SEO and web design/development in relation to SEO. The site does not seem to stray much into the realm of off-page SEO and other related facets of optimization.

This could mean one of two things: that they stick closely to their core content themes or that they need people like you to write about topics other than what they already have.

Again, your subject matter expert should be the one taking a look at the content libraries of these sites and identifying possible topics that haven’t been written about.

3. Reaching Out to the Prospect Sites

Once you’ve identified the possible topics to write about, it’s time to reach out to the webmasters of your target sites. In most cases, you’ll be asked to fill out an online form or send in an email. Read the instructions carefully and don’t skip any bullets or numbers.

Some sites require topics when you first reach out to them while others want to see the first drafty of the content piece off the bat. Sometimes, a detail as small as a formatting error on a subject line can disqualify a submission from consideration.

For our agency’s part, we like keeping outreach emails direct to the point. We make it a point to be polite, but we keep formalities to a minimum.

The recipients of outreach emails know what you’re after and there’s hardly a point kissing up to them. Flattery may earn you the webmaster’s good will, but it’s the quality of your content ideas that get you results.

Here’s an example of successful outreach emails:

ShoutMeLoud.com (DA 54)

This one was a simple case of finding what areas of SEO this site hasn’t written about. In this instance, it’s link building.

Straightforward pitch, quick answer. Simple.

Smashing Magazine (DA 88)

This one was a little tougher. My first round of SEO-related topic ideas were declined because the site was veering away from SEO and wants to write more UX-related content.

I revised my topics to ones that intersect between UX and analytics and I was lucky enough to be given consideration.

Here’s the response:

Not the easiest topics to wrote about, but that’s what a subject matter expert is for.

Convince & Convert

This one went surprisingly well. The Convince & Convert blog wants to focus more on social media and mobile marketing topics, but I was also given the green light to write about more SEO-oriented subjects.

One pitch, five opportunities to guest post.

OnExtraPixel (DA 61)

I had to crop this one due to the fact that there were a lot of fields to fill in their form. Nonetheless, here are the topics:

It took a little time, but I eventually received this response:

You may notice that in this particular niche, you can get a lot of easy opportunities by writing about things that are not quite considered common knowledge. Expert-level technical SEO and analytics, in particular, seem to always do well.

Of course, you’ll have to have a pretty good SEO specialist to create these topics and a writer who can deliver on the topic’s implicit promises. If the subject matter expert and the writer are one person, all the better.

Overall, our success rate for this campaign was at 54%. I believe that’s pretty decent since I talk a lot with industry peers and the average seems to be at the 15% mark. In low to moderate competition verticals, you should have a better success rate than mine. S

EO is particularly challenging to build links for since webmasters have a pretty good idea that you’re chasing links when you volunteer to guest post. In less competitive niches, prospect sites are usually grateful that someone would want to contribute.

Ultimately, the key is having the cooperation of a subject matter expert. As long as you’ve got that, you should be able to come up with great content ideas that will appeal to webmasters.


Glen Dimaandal is the founder and CEO of the GDI SEO Company, a search marketing agency based in the Philippines. He is a former SEO manager at Fortune 500 corporations and is now a full-time entrepreneur.

The post How to Improve Your Link Outreach Success Rate appeared first on Ninja Outreach.



source https://ninjaoutreach.com/improve-link-outreach-success-rate/

Cómo preparar un Plan de Social Media

6 Things a Social Media Manager Job Description Should Include

Sprout Social’s Justyn Howard Tops Glassdoor’s Highest Rated CEOs for 2017

We’re thrilled to announce that Sprout Social founder and CEO, Justyn Howard, has been named Glassdoor’s No. 1 CEO for U.S. companies with 1,000 employees or less in 2017. This recognition is based entirely on reviews from Sprout employees, who awarded Justyn a 99 percent approval rating.

Since Sprout’s inception in 2010, Justyn has expertly built a company that balances a commitment to both team and customer success. It’s clear to our employees that he embodies the values Sprout shares: open communication, curiosity and accountability.

While he’s quick to emphasize that our culture has developed organically over time, Justyn works tirelessly to ensure that Sprout is the best possible workplace for our team. His efforts, in tandem with those of our leadership team, have ensured that career growth, meaningful challenges and personal fulfillment are all a part of each team member’s experience.

“I am honored to be part of this list and truly grateful to our team for their trust and recognition,” Howard said. “Sprout represents the best of what a company can offer—a talented, dedicated and diverse team—and together we’ve built an exciting and energetic culture and product. I’m humbled every day by the ways that team makes me a better leader, technologist and individual.”

So what are employees saying on Glassdoor about leadership at Sprout?

“The leadership is amazing…It’s rare that a CEO will pull you into his/her office to make sure you’re happy and get your input on organizational changes, but it illustrates Sprout’s focus on culture (and that starts at the top).”
Anonymous Employee, Marketing

“Everyone at the company is nice and supportive of each other with one goal in mind. This is in no small part thanks to our CEO and wonderful executive team. They understand what it takes to motivate, but also keep things fun and light so work is somewhere you want to be each day.”
Customer Success Manager

Glassdoor’s Highest Rated CEOs list is released annually as part of their Employees’ Choice Awards and is unique in that winners are determined based on feedback employees voluntarily and anonymously share in Glassdoor reviews. Among the 700,000 companies reviewed on Glassdoor, the average CEO approval rating is 67 percent.

Justyn was also recently recognized as CEO of the Year in Built In Chicago’s 2017 Moxie Awards and included in the Chicago Techweek 100.

We are grateful to our team members who have taken the time to share their experiences on Glassdoor. More than ever, we’re proud to have a leader whose vision not only drives the growth of our business, but also inspires our employees to do and be better each day.

Want to join Team Sprout? We’re hiring.

This post Sprout Social’s Justyn Howard Tops Glassdoor’s Highest Rated CEOs for 2017 originally appeared on Sprout Social.



source https://sproutsocial.com/insights/glassdoor-highest-rated-ceos/

Saturday 17 June 2017

#SproutChat Recap: Marketing with Stories

You shouldn’t underestimate the power of using Stories to engage your social audience. Facebook, Instagram, Snapchat—every major platform has a Stories function that brands can tap into to boost reach with thoughtful, engaging visual content. With every feature update, Stories is quickly becoming an effective tool for marketers to weave a bit of authenticity into their marketing efforts.

In this week’s #SproutChat, our community discussed how they implement Stories in their engagement strategy to create entertaining content that brings their brand to life.

Different Social Platforms Generate Different Results

What’s your audience like? Research the qualities of your customer base across different social channels. While your following may be the same or similar, the way they interact with your content on each platform will vary. Track resonates and set goals. Take advantage of the built-in libraries of emojis, graphics and text overlays that amp up your posts.

Add Some Interest to Your Brand’s Social Presence

Our #SproutChat community tackles each medium with a different Story approach to effectively build on their presence. Check out their tactics for inspiration and see what you could apply to your own branding strategy.

Using Metrics to Measure the Value of Your Stories

As with any other type of content, gauging success means tracking your metrics. Keep an eye on the number of views, action taken after viewing, exit rates—anything that indicates a user engaged with your Story and was motivated to take action.

Stay Informed As Stories Continues to Evolve

It’s important for social media managers to stay on top of new updates across each channel. Don’t be afraid to explore new Story capabilities and play with different ways to captivate your users. Remember to keep track of what content resonates with your audience and moves the needle on engagement.

Join us for #SproutChat next week as we discuss how to build an audience from the ground up! See you Wednesday, June 21, at 2 p.m. CDT.

This post #SproutChat Recap: Marketing with Stories originally appeared on Sprout Social.



source https://sproutsocial.com/insights/marketing-with-stories/

Experts Talk Fostering a Social Community in a Regulated Industry

Tuesday 13 June 2017

How to Create a Social Media Style Guide: 10 Things to Include

Direct Marketing - Everything You Need To Know

Believe it or not, direct marketing, which seems like it has been around forever, is a relatively new concept.

For example, in 1872, one of the pioneers of direct marketing, Aaron Montgomery, produced the first mail-order catalog for his business, in which he bought products directly from the source, and then resold them through a catalogue he sent directly to customers. Without a middlemen, i.e the general store, Ward was able to resell products at drastically lower prices.

Eventually, nearly 100 years later in 1967, Lester Wunderman coined the term “direct marketing” for the first time (Lester was also responsible for notable achievements such as the toll-free 1-800 number).

In its relatively short history, Direct Marketing has changed a lot, while still adhering to some of the fundamental principles that made it attractive in Montgomery’s day.

What Is Direct Marketing?

The definition of direct marketing is the business of selling products or services directly to the public, e.g. by mail order or telephone selling, rather than through retailers. This essentially means that the product / service owner and the customer are communicating directly, without an intermediate.

So, why is this an attractive proposition?

Well, for starters, direct marketing allows you to very easily measure the success of a campaign. For example, say I send 1000 people an email marketing a new product, and as a result 10 people from this group buy.

I know that I have a 1% conversion rate on that offer, and have good reason to believe that if I send out another 1000 emails to a similar demographic, I’m likely to get the same response.

Contrast that with say, a television ad, where it’s not really clear how many people saw it, and how many people bought the product purely as a result of that ad.

Additionally, direct marketing offers you a lot of control. Expanding on the above example, let’s say that before I emailed 1000 people, I instead emailed just a small sample size of 50 to 100 people and measured the response.

In doing so, I can get early measurements and compare those against my needs / assumptions to see if it’s worth emailing the other 900 people, or if instead I should spend more time working on my pitch or target a new audience altogether.

Finally, direct marketing is easy to optimize. Again, expanding on the above example, let’s say I carve out not just one sample size of 50, but two. I can send one offer to one group, and a variation of that same offer to the other and see which one produces better results. This is called split testing or A / B testing, and it’s extremely valuable, as it allows you to compare two approaches in a statistically significant way to choose the more optimal approach to introduce to the whole.

What Are Some Direct Marketing Examples?

To give an example of what direct marketing looks like, consider the campaign run by the sausage making company WVRST to announce their grand opening. WVRST cleverly designed t-shirts in the shape and style of sausages, even using butcher paper to wrap them.

The shirts, sent directly to bloggers, influencers, and foodies, promoted the company and contained an invitation to the grand opening.

Image via Ad Forum

What Are The Channels Of Direct Marketing?

Although the concept of direct marketing is fairly singular, the channels are not - there are many ways you can directly market to your customer base, such as:

The choice of one over the other often depends on a cost benefit analysis i.e how much does it cost to run a campaign through a particular channel compared with how much revenue it will generate for the business.

Thus, determining which channel to use is a very personal choice, however, it’s important to note that marketing channels are not mutually exclusive; you can promote through multiple channels at the same time.

Direct Marketing: Digital vs. Physical

You may have noticed that some of the channels mentioned above were digital, whereas others were physical.

Well, it should come as no surprise that direct marketing can be applied to both digital channels and physical channels of which the distinction should be pretty clear.

For example, direct mail marketing is a physical channel, whereas direct email marketing is a digital channel - but both are still direct marketing.

That said, there are huge differences between channels, specifically between digital vs physical direct marketing channels, that should be understood.

Some of the traditional benefits of digital marketing channels are:

  • Lower Costs - Digital media typically has lower costs because the physical aspect (paper, ink) has been removed, and there are low cost tools that help you create images and online media.
  • Less Labor - Digital media often requires less labor to produce the creative that will interact with the customer, especially when there are outsourced workers that can do it for you.
  • Faster Campaigns - Digital campaigns from start to finish generally take less time. For example, it’s very possible to launch a digital campaign in a matter of a few hours, which would be nearly impossible to do for a mail campaign.

That said, there are still some benefits to more traditional approaches to direct marketing, for example, a 2009 study by Bangor University cited that direct marketing / physical material was more real to the brain, created stronger brand emotions, and led to a greater internalization of the ad. As a result, it may produce better response rates with certain groups - especially older ones.

At the end of the day, the choice of digital vs. physical really comes down to ROI, which is something that needs to be tested because it’s unique to your business, your costs, and your market.

For a general industry sense, a Marketing Chart was released in 2015 showing median ROI figures for select Direct Media:

How Do You Launch A Direct Marketing Campaign?

While there is no singular method to launching a direct marketing campaign, there is a general framework that you should follow.

  1. Determine your offer - Firstly, what are you selling, who would benefit from it, and why? Understanding your value proposition is key to choosing your marketing and crafting your offer later on.
  2. Select your target market - Who are you going to be marketing to? Try to get as specific and relevant as possible, only broadening your reach when you feel you need more people to reach out to. The more targeted your audience, the more targeted you can make your approach. Remember, however, that while adding data to flush out your target market is good, you need a way to actually collect this data and your audience.
  3. Choose your channel - Go back to the section on direct marketing channels and decide which one you are going to test. Consider which one you think will provide you with the highest ROI by weighing the setup and launch costs against the prospective response rate you hope to get through the channel. Do you think your market will respond better to email or telephone (or something else)? How much will it cost you to send a physical mail vs. an email?
  4. Craft your pitch - Next, put together the offer that you’re going to be sending out, and make sure the style of the creative (size, colors, user flow, language, etc) all match your target audience and selected channel. If email is your choice, we have you covered here with outreach scripts.
  5. Set expectations - Before diving in head first, do the math to determine what are likely outcomes, perhaps based on past campaigns you’ve run or research you’ve done elsewhere. Naturally, make sure you’ve defined exactly what it will mean for a customer to convert so that when the time comes you’ll be able to effectively measure your ROI.
  6. Segment your market (optional) - Ideally, break your market into tiny segments, large enough to collect statistically significant data, while small enough to balance your investment risks. Try testing two or more offer variations to see which one performs better on a small scale.
  7. Launch - Finally, launch it. Typically, you’ll need a tool or platform off which to launch your campaign. Which leads to our next section...

What Tools Can You Use For Direct Marketing?

There are many, many tools that can aid you in your direct marketing campaigns, such as lead generation tools to help you generate your list of prospects to outreach tools, which will help you actually launch the campaign.

When it comes to evaluating a good tool, ask yourself:

  1. Is this tool saving me time, money, or aiding in something else such that the benefits of using the tool outperform the cost of a subscription?
  2. Is this tool providing me with additional analytics or targeting information that I wouldn’t have access to otherwise?
  3. How does this tool compare against others that do the same thing?

Doing so will help you select the best one(s) for the job.

Direct Marketing Glossary

There are hundreds, if not thousands of keywords relevant to direct marketing, so instead of defining them all here, we’ve made a list of around 200 you should be aware of, which you can cross check here for the full definition.

Accordion fold Coupon Laser printing Price testing
Acquisition mailing CPC Lead-in Print-ready
Ad-hoc report Creative Letter shop Process colours
Add-on Criteria Lettertext set-ups (CMYK)
Address accuracy Crop marks Life time value (LTV) Projection
Address block Cross - section Lift letter Proof
Cross - selling List (mailing list) Prospect universe Address correction
Customer base List broker Prospecting Attrition rate
Customer profile List catalogue Psychographics Addressed Admail
Attrition rate Customer profile List catalogue Psychographics
Average gift Data Capture List cleaning Purge
Back end Data card List compiler Pyramid testing
Back Test Data Enhancement List manager Qualified leads
Bangtail/Bangtail Bre Database Lives Random proof
Bar code Demographics Local delivery unit Recency
Batch processing Digital proof (LDU) Record
Benefits Direct Mail Long copy Record layout
Best customer Direct Marketing Magalogue Reply card
Bill insert Direct Marketing Mail house Response device
Bind - in Advisor Market penetration Response rate
Bingo card Direct response Matrix Retention
Bleed Advertising Merge / Purge Return envelopes
Blow - in Drop rate Meter Return on investment(ROI)
Blueprint Dummy (mock-up) Monetary value Return postage guaranteed (RPG)
Body copy Dump Multi-media Reverse type
Bounce back Dupes (de-dupe) Multiple buyer RFM
Breakeven Duplex lasering Multiple dwelling RFQ (request for quotation)
Brochure Duplication National distribution guide (NDG) Roll fold
Roll out Buckslip Bulk mail Exchange
Net name ROP (run of paper) Nixie Expiration date
Nixie Salutation Seed list Non-name addressing
Feature Business Reply Card (BRC) File Nth name
Segmenting Selection criteria Occupant addressing Film proof
Business Reply Envelope (BRE) Flap Selection criteria Self-mailer
One-Time Usage Flyer Business to business One-Time Usage
Sheet fed press Business to consumer Focus group Opacity
Short copy Simplex Overlays Format
Call out Call to action Forward sortation Slippage

 

Direct Marketing - Are You Convinced?

Direct marketing may not be very old, but the underlying principles are why to this day, it remainings a major part of many marketer’s strategy.

The key with direct marketing is to always be testing (as Amrita says).

Testing different audiences, different pitches, different creatives and designs, different campaign times. Doing so will help you optimize your campaigns and scale them up in a way that is both practical and profitable.

The post Direct Marketing - Everything You Need To Know appeared first on Ninja Outreach.



source https://ninjaoutreach.com/direct-marketing/